Reviews & homeowner updates

Happy homeowners. More 5‑star reviews.

Poor communication is the complaint homeowners make about roofers most. We build you an AI agent that texts every homeowner at each step of the job, then asks for a Google review and drafts a reply to every review you get.

Updates at every step · A review request on every job · Replies drafted for your OK

Illustration with sample details.

The job, from the homeowner's side

Nobody has to ask "what's happening?"

Homeowners don't mind a delay. They mind not hearing about it. The right text goes out at every step, straight from your schedule.

  1. Welcome

    Contract signed

    The homeowner knows what happens next and who to call.

    Text to homeowner · Right after signingThanks for choosing us, Sarah! Here's what happens next and who to call with any questions.
  2. Heads up

    Day before

    Arrival time, parking and what to move.

    Text to homeowner · Mon · 4:00 PMCrew arrives at 7:30 tomorrow. Please move cars out of the driveway tonight. We'll protect your plants.
  3. Honest update

    Weather delay

    Sent as soon as the job moves, not after they call.

    Text to homeowner · Tue · 6:45 AMRain moved in, so we're starting Wednesday instead. Same crew, same plan. Sorry for the change!
  4. Photos

    Job complete

    Before and after photos, plus warranty details.

    Text to homeowner · Thu · 3:10 PMAll done! Here are your before and after photos and your warranty info. Thanks for trusting us.
  5. Review

    3 days later

    A review request to every customer, with a direct link.

    Text to homeowner · Sun · 10:00 AMHope you're enjoying the new roof! Would you share your experience on Google? It really helps a small local team.
Every review answered

A reply for every review, ready for your OK.

Replies are drafted in your voice for every new Google review. Anything under 4 stars comes to you as an alert, with a calm reply ready to go.

Sarah M.

The crew was on time, kept us posted when rain moved the start, and cleaned up everything. Would hire again.

Approved
Thank you, Sarah! It was a pleasure working on your home. Enjoy the new roof.
Carlos R.

Got a text every step of the way. Never had to call and ask what was going on.

Reply drafted
Thanks, Carlos! Keeping you in the loop is how it should be. Glad it went smoothly.
Mark T.

Roof looks good but there were nails left by the gutter.

Alert sent to you
Mark, I'm sorry we missed those. That's not our standard. I'll swing by today to clean it up myself. — Mike
Priya K.

Fast, honest and the before and after photos were a nice touch.

Approved
Thank you, Priya! We love sharing those photos. Thanks for trusting us.
Dan W.

Good work, a day later than planned because of weather but they told us right away.

Reply drafted
Thanks, Dan! Weather always has the final say, so we appreciate your patience.
Linda H.

Second roof we've had done with them. Same great experience.

Approved
Linda, thank you for coming back to us. It means a lot to a local team.

Sample reviews and replies.

Done the right way

Built to follow Google's review rules.

Shortcuts with reviews can get a Business Profile suspended. The agent does it the way Google allows.

Every customer is asked

The review request goes to every finished job, not just the ones you'd pick.

No incentives, ever

No discounts or gifts for reviews. Just a friendly ask at the right moment.

Problems reach you fast

If a homeowner mentions an issue, you hear about it right away so you can fix it.

How it works

We build it. You own it.

No new software for your crew. We connect the agent to your schedule, write the messages with you and maintain it after launch.

  1. See it live

    On a 20-minute call you watch a full job's updates and a review request, and we look at how you schedule today.

  2. We set it up for you

    We connect your schedule or CRM, your business phone and your Google Business Profile, and write every message with you.

  3. It keeps everyone posted

    Updates go out as jobs move, the review request goes out when the job is done, and new reviews get replies drafted for your OK.

Pricing

One price. No surprises.

A one-time setup, then a small monthly fee to keep it running. Reviews keep paying off long after the job is done.

Done for you
$900 one-time setup
+ $149/month maintenance

Starting price for most roofing companies. Multiple locations are quoted on the call. No long-term contract. Cancel anytime. Texting is billed to your account directly, at cost.

Book a free call

Everything that's included

  • Job updates in your voiceWelcome, day-before, weather delay, completion and warranty messages.
  • Before and after photosYour crew's photos go to the homeowner with the completion message.
  • A review request on every jobTimed a few days after completion, with a direct link to your Google profile.
  • Replies drafted for every reviewReady for your one-tap OK, with instant alerts for anything under 4 stars.
  • Dashboard, monthly report and maintenanceEvery job, update and review, plus ongoing message tuning.
What clients say

Kind words from past clients.

★★★★★
“Consistently exceptional quality with a level of attention to detail that is hard to find. Delivered everything ahead of schedule, exactly as promised.”
C
Chris Wright
★★★★★
“Efficient, knowledgeable, and incredibly easy to work with.”
A
Angela Cacace
★★★★★
“Seamless communication and a deep understanding of our vision.”
L
Lindsay Morton
★★★★★
“Absolutely nailed it. Fast, responsive, and super easy to work with.”
D
Dan D'Aquisto
★★★★★
“Delivered with precision, speed, and strong attention to detail.”
A
Ali A.
Book a free callFree, no obligation. We reply within 1 business day.
Questions

What roofers ask us first.

Is it OK with Google to ask for reviews like this?

Yes. Asking every customer for an honest review is allowed. The agent never offers incentives and never filters out unhappy customers, both of which Google prohibits and can get your profile suspended.

Does it post review replies automatically?

Not unless you want it to. Every reply is drafted in your voice and waits for your one-tap approval. You can switch 5-star replies to automatic later if you like.

How does it know when a job moves?

It reads your schedule or CRM. When your office moves a job or marks a step done, the right message goes out. Nobody has to remember to text the homeowner.

What about a bad or fake review?

You get an alert the moment it's posted, with a calm, professional reply drafted for you. If a review looks fake, we point you to Google's process for flagging it. Nobody can guarantee a removal.

Can homeowners text back?

Yes. The agent answers simple questions like arrival times and hands anything else to your office right away.

What does "you own it" mean?

We set everything up on an account in your name. The agent, the dashboard and your data live there, not on our servers. If you ever stop working with us, it stays yours.

Get started

Make every job end with a 5-star review.

Book a free 20-minute call. You'll see a full job's updates and a review request live, then we'll tell you straight if it's a fit.

  • Free, no obligation
  • See it working live, not a slide deck
  • Built on your account, yours to keep

Book a free call

Takes 20 seconds.

We reply within 1 business day with times for a call.

Thanks, that's in.

We'll be in touch within one business day with times for a call.

Book a free callFree · 20 minutes · no obligation