Privacy policy.
Last updated: October 12, 2026
This policy explains what information Adaptify ("we", "us") collects when you use adaptify.tech, request an agent or work with us, and how we use it. If you have questions, email info@adaptify.tech.
What we collect
- Agent request form: your name, business name, industry and email, so we can plan your agent and reply to you.
- Onboarding form: your name, email and business name.
- Contact form: your name, email and message.
- Bookings: if you book a call, the details you provide (name, email and chosen time) are handled by our scheduling tool.
- Technical data: your IP address and basic browser information, used to protect the site from spam and abuse and to understand overall site traffic. Google Analytics uses cookies to measure site traffic.
How we use it
- To reply to your agent request and follow up about Adaptify.
- To reply to your messages and schedule calls.
- To set up and run your agent if you become a client.
- To keep the site secure and improve our service.
We don’t sell your personal information, and we don’t use it for advertising by third parties.
Who helps us
We use trusted providers to run our service. They only process your information to provide their service to us:
- Cloudflare: website hosting, security and bot protection.
- Formspree: delivers form submissions to our inbox.
- Calendly: scheduling and booking calls.
- Google Analytics: measures how people find and use our site, such as pages viewed and which pages lead to agent requests. See Google’s privacy policy.
Our clients’ callers
When a business uses Adaptify, its agent handles calls from that business’s customers. We process those calls on behalf of the business, following its instructions. Questions about that data should go to the business you called. We offer Data Processing Agreements and, for healthcare clients, Business Associate Agreements.
How long we keep it
We keep information only as long as we need it for the purposes above, or as required by law. You can ask us to delete your information at any time.
Your choices
- Ask to see, correct or delete your information by emailing info@adaptify.tech.
- Ask us to stop contacting you at any time. During a call, you can also just say so.
- Depending on where you live (for example, California, Canada or the EU), you may have additional rights. We’ll honor them.
Security
We use industry-standard safeguards to protect your information. No method of transmission or storage is completely secure, but we work hard to protect your data.
Children
Our service is for businesses and is not intended for anyone under 18.
Changes to this policy
If we update this policy, we’ll post the new version here and change the date at the top.
Contact
Adaptify · info@adaptify.tech · Contact form