On this page
- What is the best Moneypenny alternative?
- Moneypenny in 60 seconds
- Why businesses look for Moneypenny alternatives
- 1. Adaptify: the done-for-you AI phone agent (best overall)
- 2. Ruby
- 3. AnswerConnect
- 4. Smith.ai
- What it costs: Moneypenny vs. Adaptify
- Why done-for-you beats DIY and live answering
- How to switch from Moneypenny to Adaptify
- Get the Moneypenny alternative that's built for you
- Sources
If you're searching for Moneypenny alternatives, you want every call answered without the drawbacks of an answering service. The strongest alternative isn't another bundle of minutes or another tool to configure. It's a done-for-you AI phone agent: experts build it around your business, launch it on your number and, if you want, keep managing it for you. Here's how the options compare, using each company's own pages as of October 2026.
What is the best Moneypenny alternative?
Adaptify is the best Moneypenny alternative for most businesses. Experts build, test and launch a custom AI phone agent for you in 6 days. It answers every call 24/7, books jobs, transfers urgent calls to your team and logs everything in your dashboard. You pay $0.25 a minute after a one-time $600 setup, and ongoing management is optional.
Moneypenny in 60 seconds
Moneypenny is an answering service offering people, AI or both, with plans tiered by call or minute volume. (Moneypenny)
- Moneypenny's US plans are tiered by call or minute volume, and its own pages list different starting prices.
- Its homepage offers people, AI or both answering your calls 24/7.
- Moneypenny notes that some AI Receptionist plans include a one-time setup fee.
Why businesses look for Moneypenny alternatives
- Hard-to-compare pricing. Moneypenny's own pages list different starting prices, so it's hard to know your real cost up front.
- Volume tiers. Plans are tiered by calls or minutes, so busy months push you up a tier.
- A message to return. Receptionist calls often end with details you still have to act on.
- Plans, not a custom build. You choose a plan; Adaptify builds an agent around your business.
1. Adaptify: the done-for-you AI phone agent (best overall)
Most owners don't want to learn an AI tool or pay a receptionist service by the minute. They want calls handled. That's what Adaptify does.
See how it works and request your agent on the Adaptify done-for-you AI phone agent homepage.
- Built for you. Your part is one onboarding call. Adaptify builds your greeting, questions, booking rules and escalation list, tests the agent and launches it in 6 days on your existing number.
- Answers every call. 24/7, many calls at once, no hold queue and no voicemail.
- Books the job. Into your calendar or field service software through custom integrations with tools like ServiceTitan, Jobber and Housecall Pro, plus live transfers and texts.
- A complete dashboard. Every call log, transcript and recording in one place. Top up minutes, request agent updates and open support tickets from the same screen.
- Simple pricing. $600 one time for setup with 120 free minutes, then $0.25 a minute. No bundles and no night or holiday surcharge.
- Optional Agent Maintenance. For $400 a month, Adaptify keeps your agent updated, adds new guardrails, upgrades it to newer AI models and tunes it to book more callers. Cancel anytime.
- Secure. Built on a voice platform that is HIPAA, SOC 2 and PCI DSS compliant.
See the full Moneypenny vs. Adaptify comparison, pricing or request your agent.
2. Ruby
Live receptionists sold in minute bundles, from $250 a month for 50 minutes to $1,725 for 500, billed in 60-second increments. (Ruby) Read Ruby receptionist alternatives.
3. AnswerConnect
A live 24/7 answering service from $350 a month for 200 minutes plus a $49.99 setup fee. (AnswerConnect) Read AnswerConnect alternatives.
4. Smith.ai
A self-serve AI Receptionist billed per call: free for 25 calls, $150 a month Pro (about $2.00 a call), with live agents as a per-call add-on. (Smith.ai) Read Smith.ai alternatives.
What it costs: Moneypenny vs. Adaptify
Adaptify is $0.25 a minute after a one-time $600 setup: about $50 for 200 minutes or $125 for 500 minutes, plus optional Agent Maintenance at $400 a month. See AI answering service pricing for the bigger picture.
Why done-for-you beats DIY and live answering
- DIY AI tools are cheap to start, but someone has to write the instructions, connect the calendar, test edge cases and fix what breaks.
- Live answering services are easy to start, but you pay for every minute, and calls usually end with a message you still have to return.
- A done-for-you agent gives you both: experts do the building, the agent answers and books, and you watch the results in your dashboard.
Read done-for-you AI receptionist, AI receptionist vs. answering service and our guide to AI phone agent platforms.
How to switch from Moneypenny to Adaptify
- Book an onboarding call. Share your services, questions, booking rules and who gets urgent calls.
- Adaptify builds and tests your agent. Integrations, transfers and texts included.
- Go live in 6 days on your existing number. See keep your business number.
- Cancel Moneypenny once you're happy.
Get the Moneypenny alternative that's built for you
Adaptify answers every call, books jobs, transfers urgent calls and shows you everything in one dashboard, for $0.25 a minute. Browse industries we serve, see pricing or request your agent.
Sources
- Moneypenny, US pricing (accessed October 2026)
- Ruby
- AnswerConnect
- Smith.ai
Frequently asked questions
What is the best Moneypenny alternative?
Adaptify, for most businesses. Experts build, test and launch a custom AI phone agent for you in 6 days. It answers every call 24/7, books jobs and logs everything in your dashboard, for $0.25 a minute after a one-time $600 setup. Agent Maintenance is optional.
How much does Moneypenny cost in 2026?
Moneypenny's US plans are tiered by call or minute volume, and its own pages list different starting prices. Its homepage offers people, AI or both answering your calls 24/7.
Is Adaptify cheaper than Moneypenny?
Moneypenny's US plans are tiered by call or minute volume, and its own pages list different starting prices. Adaptify is $0.25 a minute after a one-time $600 setup: about $50 for 200 minutes or $125 for 500 minutes, plus optional Agent Maintenance at $400 a month.
What does done-for-you mean?
You don't build or configure anything. Adaptify's experts set up your agent around your services, questions, booking rules and escalation list, test it and launch it on your number.
Can I keep my phone number if I switch from Moneypenny?
Yes. Adaptify works with your existing business number, so customers keep calling the same number.
