# Adaptify > Adaptify provides done-for-you after-hours AI phone agents: voice agents that answer a business's phone calls when its team is offline (evenings, overnight, weekends and holidays). Adaptify's team builds, launches and manages each agent; there is no software for the customer to set up. Agents go live in 6 days. ## Who it's for Small and mid-size US businesses whose customers call after hours, including real estate agents and teams, home services (plumbing, HVAC, electrical, roofing, garage doors, locksmiths, pest control), property management, law firms, dental and medical offices, and auto repair. ## What the agent does - Answers callers' questions (hours, prices, services, directions) using the business's own information - Books callbacks and appointments - Escalates urgent calls to the business's on-call contact, following rules the business sets - Logs every call in the client dashboard (transcripts and recordings) - Speaks with a natural, human-sounding voice in the business's chosen tone ## Customer dashboard Every customer gets a dashboard to review every call, read transcripts, listen to recordings, buy more minutes, request agent updates and open support tickets. ## How it works 1. Day 1: a short onboarding call. The business shares its hours, services, common questions and what counts as urgent. 2. Days 2 to 5: Adaptify writes the script, tunes the voice, sets call rules and tests every scenario. The business approves the agent before launch. 3. Day 6: Adaptify sets up after-hours call forwarding with the business and the agent goes live. The business can keep its existing phone number or get a new one. ## Pricing (USD) - Done-for-you setup: $600 one-time. Includes 120 free call minutes and the dashboard (call logs, transcripts, recordings). - Call minutes: $0.25 per minute after the free minutes, added anytime from the dashboard. - Agent Maintenance: $400 per month. Agent updates, support, new guardrails, upgrades to newer AI models and ongoing tuning to book more callers. Cancel anytime. ## Security and compliance - HIPAA compliant, with Business Associate Agreements (BAAs) available - SOC 2 compliant - PCI DSS v4.0 certified for handling payment card data during calls - GDPR supported via Data Processing Agreements (DPAs) and optional regional data residency - FedRAMP 20x Class A certification for government deployments ## Industry pages - HVAC: https://adaptify.tech/industries/hvac/ - Water damage restoration: https://adaptify.tech/industries/water-damage-restoration/ - Roofing: https://adaptify.tech/industries/roofing/ - All industries: https://adaptify.tech/industries/ ## Links - Website: https://adaptify.tech/ - Pricing: https://adaptify.tech/pricing/ - Missed call cost calculator: https://adaptify.tech/missed-call-calculator/ - Blog: https://adaptify.tech/blog/ - Request your custom agent (free consultation): https://adaptify.tech/request/ - Contact: info@adaptify.tech ## Tools - [Missed call cost calculator](https://adaptify.tech/missed-call-calculator/): estimate yearly revenue lost to unanswered calls. ## Blog - [Cost of Missed Calls: 2026 Statistics for Small Businesses](https://adaptify.tech/blog/cost-of-missed-calls/): Only 37.8% of calls to small businesses are answered by a person. See the latest missed call statistics and what each unanswered call can really cost.