24/7 AI Property-Management Answering
Property Management Answering Service That Never Misses a Tenant Emergency
Adaptify’s AI receptionist picks up every after-hours lock-out, burst pipe, or HVAC failure in under one second, logs unit details, and creates work orders in AppFolio or Buildium—for just 25 ¢ per handled minute.
Live Demo
Talk to Our AI Property-Management Hotline—Right in Your Browser
Automated AppFolio & Buildium Integration
Each emergency call becomes a ticket in AppFolio, Buildium, or any PMS via Zapier—complete with unit number, issue type, and priority flag.
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After-Hours SMS Rescue for Missed Calls
When a tenant hangs up, we send a branded text—“We’ve logged your leak; reply YES for immediate assistance”—recapturing up to 28 % of missed emergencies.
Pay-As-You-Go Pricing & 70% Cost Savings
One $490 setup, then 25 ¢/handled minute—most clients spend 70 % less than with traditional call centers, and pay $0 when no calls come in.
Bilingual & Multilingual Support
English ⇄ Spanish switching on every call, plus optional French, Mandarin, or Arabic at setup—perfect for diverse tenant populations.
Seamless Human Handoff
Complex or sensitive requests (e.g., security lock-outs) warm-transfer to your on-call manager with the full call transcript—no tenant repeats.
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How an AI Property-Management Answering Service Prevents Emergencies from Becoming Disasters
When a tenant’s pipe bursts at 2 AM, every second counts. 78 % of after-hours emergency calls go unanswered or hit voicemail—leading to mold, structural damage, and expensive insurance claims. Adaptify’s property management answering service answers in under one second, triages the issue, and creates a work order in AppFolio or Buildium, so you resolve lock-outs, leaks, and HVAC failures before they escalate.
The Hidden Cost of Missed After-Hours Calls
Average claim: A single undetected leak can cost $4 200 in repairs and tenant relocations.
Abandonment rate: 6 in 10 callers hang up on voicemail within 20 seconds and call a competitor.
Churn risk: Tenants who experience emergencies without fast response have a 45 % higher non-renewal rate.
Real-Time Triage & Severity Tagging
Adaptify’s AI asks targeted questions—“Is water actively flowing?” “Can you share a photo?”—and tags each call with:
Lock-Out
Burst Pipe
No Heat / No Cool
Security Alarm
These severity flags automatically set priority in your PMS and SMS-alert your on-call team.
After-Hours Lead Rescue with Missed-Call Text-Back
Automated Work-Order Creation & Dispatch
Ticket Generation: Creates a detailed ticket in AppFolio or Buildium with unit number, issue type, photos, and priority.
Team Notification: Sends SMS or Slack webhook alerts to your maintenance crew within 10 seconds.
Status Updates: Automatically updates the ticket status when techs accept or resolve the job.
Tenant Satisfaction & Retention
Speedy response: Tenants rate “instant pick-up” as the #1 driver of satisfaction.
Transparent updates: SMS status messages (“Your tech is en route”) reduce follow-up calls by 32 %.
Renewal lift: Properties using Adaptify see a 22 % increase in lease renewals thanks to reliable emergency support.
Why Property Management Companies Choose Adaptify
99.9 % Uptime SLA
Automated Triage & Dispatch
70 % Cost Savings
Missed-Call SMS Rescue
Seamless PMS Integration
Tenant Satisfaction & Retention
Pricing
Transparent, Pay-As-You-Go Property Management Answering Service Pricing
No contracts, no hidden fees—only pay for the minutes your AI receptionist handles.
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One-Time Setup
$490 paid once.
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Usage
$0.25/min
Our Process
3-Step Deployment – Your AI Law-Firm Receptionist Live in 72 Hours
Discovery & Call-Flow Design
We start with a 30-minute strategy call to map your emergency protocols—lock-out, leak, HVAC failure—and tenant prioritization rules.
Training & Integration
Adaptify engineers train the AI on property-management terminology and integrate with AppFolio, Buildium, or your PMS via Zapier—completed same day.
Go Live & Continuous Tuning
We flip the switch, monitor the first 50 calls, and refine intent accuracy above 95 %. After launch, you pay only 25 ¢ per handled minute—cancel anytime.
FAQ — Everything Law Firms Ask Before Switching to an AI Receptionist
1. How does pricing work for property management answering?
You pay a one-time $490 setup fee, then 25 ¢ per handled minute. Ringing, hold, and idle time cost $0—so if no emergencies occur, your usage bill is $0 that month.
2. Which property-management systems does it integrate with?
Out of the box Adaptify syncs with AppFolio, Buildium, or any PMS via Zapier. All work orders, tenant details, and call recordings write directly into your system.
3. Can Adaptify handle lock-outs and burst-pipe emergencies?
Yes—our AI asks targeted questions (“Is water actively flowing?” “Can you share a photo?”), tags the issue, and creates a high-priority ticket in your PMS within seconds.
4. What happens if a tenant hangs up before booking?
We send an after-hours SMS in under five seconds:
“We’ve logged your emergency—reply YES for immediate dispatch.”
This recaptures up to 28 % of abandoned calls.
5. Is the service available 24/7 without hidden fees?
Absolutely. Adaptify answers every call around the clock—no seat licenses or contracts. You only pay for the minutes our AI actually handles.
6. Does the AI answering service support multiple languages?
Yes—built-in English⇄Spanish switching, plus optional French, Mandarin, or Arabic at setup at no extra charge, ensuring all tenants are served.
7. How fast can we go live?
Most clients launch in ≤ 72 hours: Day 1 discovery & call-flow design, Day 2 AI training & PMS integration, Day 3 soft launch & tuning.
Launch Your AI Property-Management Receptionist in 72 Hours
Stop losing tenant emergencies to voicemail. Book a 5-minute demo and see how Adaptify’s AI hotline answers every lock-out, leak, or HVAC failure—triages, creates work orders in AppFolio/Buildium, and notifies your team—for just 25 ¢ per handled minute.
Launch Your AI Agent →