24/7 AI Law-Firm Answering

Attorney Answering Service That Captures Every Lead

Adaptify’s AI receptionist greets callers in < 1 second, asks conflict-check questions, and books consultations in Clio Grow or MyCase—fully encrypted and compliant with attorney-client privilege—for just 25 ¢ per handled minute.

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Talk to Our AI Law-Firm Receptionist—Right in Your Browser

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Attorney using Adaptify AI legal answering service for 24 / 7 client intake and case screening

24/7 Legal-Intake & Case Screening

The AI answers in under one second, asks “Is this a personal-injury or criminal matter?” and logs incident date, opposing party and statute deadline—so no hot lead ever hits voicemail.

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Conflict Check Before You Pick Up

Caller names run through your Clio or CSV list; if a match appears, the AI politely declines—protecting privilege and ethics rules.

Futuristic AI screens conflicts against firm database before lawyer speaks, protecting privilege
Prospect smiles at SMS text-back that recovers PI & DUI leads for law-firm answering service

Missed-Call Text-Back for PI & DUI Leads

If a prospect hangs up, Adaptify texts in five seconds: “Attorney available now—reply YES for a free consult.” Firms recover up to 30 % of lost PI/Criminal leads.

Clio Grow & MyCase Integration

One-click token connects Clio Grow, MyCase, Lawmatics, or Zapier. Signed retainer, intake notes and call recording sync straight to the matter record—no paralegal data entry.

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Illustration of Adaptify syncing legal intake notes to Clio Grow and MyCase with one-click token
Hand selects secure justice icon symbolising TLS 1.3 / AES-256 encryption for attorney-client calls

Privileged TLS 1.3 / AES-256 Encryption

Every call and transcript is encrypted in transit and at rest. Adaptify never stores data outside the U.S., keeping attorney-client privilege intact.

Bilingual English–Spanish Support

Serve every plaintiff or defendant in their native language; callers can switch mid-conversation. Add French, Mandarin, or Arabic at setup—free.

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How a Law-Firm Answering Service Captures Every Lead and Increases Billables

When your phones go unanswered after 5 PM, you’re effectively turning away 78 % of personal-injury and criminal-defense prospects who won’t leave a voicemail. Each lost lead can represent $7 500 or more in contingency fees—and that’s before you factor in referral impact. Adaptify’s law firm answering service picks up in under 1 second, screens for case type and conflicts, and books consultations directly into Clio Grow, MyCase, or your matter-management system—so you never miss a high-value call.

Why Traditional Voicemail and Offshore Call Centres Fail Your Firm

Call-centre agent grimacing—illustrates leads lost to offshore voicemail versus AI legal answering
  • Abandonment spikes: Injured callers won’t wait—6 in 10 hang up on voicemail within 20 seconds and call another firm.

  • Privilege risk: Non-encrypted recordings or overseas agents breach attorney-client privilege, exposing you to malpractice claims.

  • Manual re-entry: Paralegals spend hours each morning transcribing half-heard messages into the CMS, delaying case intake and billable time.

Automated Consultation Scheduling and Retainer Upsells

Happy clients signing e-retainer as Adaptify books consults, sends e-signatures and upsell prompts

Once a call passes conflict check, Adaptify:

  1. Books consults for available slots in Clio Grow or MyCase—no double-booking, no missed windows.

  2. Sends secure e-signature links for retainers or engagement letters via SMS/email.

  3. Offers upsell prompts—“Would you like to schedule a free case review next Wednesday?”—driving a 12 % lift in consult bookings.

After-Hours Lead Rescue with Missed-Call Text-Back

Team reviews phone showing Adaptify text that saves 30 percent of abandoned legal leads after hours

If callers hang up before booking, Adaptify’s SMS in 5 seconds says:

“We saw your call—Attorney Johnson is ready now. Reply YES to schedule.”

Firms recover up to 30 % of abandoned leads, translating directly into more retained cases without hiring extra intake staff.

30-Day Impact Snapshot

Riverfront Injury Law replaced voicemail with Adaptify and in one month:

  • 100 % of after-hours calls answered

  • 21 extra PI cases signed (≈ $126 000 fees)

  • 44 staff hours freed from manual intake

  • 71 % reduction in phone-support costs

That’s an extra $100 000+ annual revenue opportunity and dramatically higher lead capture—achieved in just three days of onboarding.

Why Clinics & Dentists Choose Adaptify

99.9 % Uptime SLA

Redundant cloud voice nodes keep your attorney intake line live 24/7—so no high-value legal lead ever goes unanswered.

Attorney-Client Privilege Encryption

All calls and transcripts are encrypted with TLS 1.3 in transit and AES-256 at rest, ensuring your firm’s intake remains fully protected.

Automated Conflict-Check

Names are run against your Clio or custom CSV list in real time; any conflict triggers a polite decline to preserve ethics and privilege.

Launch in 3 Days

From discovery call to Clio Grow/MyCase integration, your AI receptionist is live in under 72 hours—no DIY dashboards or hidden delays.

70 % Cost-Savings

One $490 setup fee, then just 25 ¢ per handled minute—most firms cut intake costs by two-thirds compared to a live answering service.

Human Handoff on Demand

When a complex or high-priority call needs a partner or paralegal, Adaptify seamlessly warm-transfers with full transcript context.Ask ChatGPT

Pricing

Transparent, Pay-As-You-Go Law Firm Answering Service Pricing

No contracts, no hidden fees—only pay for the minutes your AI receptionist actually handles. Most firms save 70% compared to live intake services.

Firm administrator pleased with Adaptify pay-as-you-go AI answering pricing for legal practices
Most firms save 70 % compared to live intake services—no contracts, no hidden fees. You only pay for the minutes your AI receptionist actually handles.

One-Time Setup

$490 paid once.

Custom conflict-check & intake call-flow scripted by Adaptify
Voice model trained on legal terminology (DUI, PI, Family Law)
Clio Grow, MyCase, Lawmatics, or Zapier integration
Attorney-client privilege encryption & signed DPA
Go live in ≤ 72 hours

Usage

$0.25/min

24/7 attorney intake & lead capture
Missed-call SMS recapture & retainer link sends
Unlimited callers, extensions, and offices
$0 bill when no calls come in
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Our Process

3-Step Deployment – Your AI Law-Firm Receptionist Live in 72 Hours

01

Discovery & Call-Flow Design

We conduct a 30-minute strategy call to map your firm’s greeting, conflict-check questions, and escalation rules—no IVR scripts for you to author.

02

Training & Integration

Adaptify’s engineers train the voice model on your practice areas and legal terminology, then connect Clio Grow, MyCase, or any Zapier workflow—finished same day.

03

Go Live & Continuous Tuning

We flip the switch, monitor the first 50 calls, and fine-tune intents until accuracy tops 95 %. From there you pay just 25 ¢/min, with zero contract and cancel anytime.

FAQ — Everything Law Firms Ask Before Switching to an AI Receptionist

1. How does law firm answering service pricing work?

You pay a one-time $490 setup fee, then 25 ¢ per handled minute. Ringing, hold, and idle time cost $0—so if no calls come in, your usage bill is $0 that month.

2. Can Adaptify handle conflict checks automatically?

Yes. Caller names are screened in real time against your Clio Grow or MyCase contact list (or custom CSV). Any conflict triggers a polite decline, preserving attorney-client privilege.

3. Which practice-management systems does it integrate with?

Out of the box Adaptify syncs with Clio Grow, MyCase, Lawmatics, or any of 2 000+ Zapier apps. All booked consultations, intake notes, and call recordings write directly into the matter record.

4. Is attorney-client privilege and data privacy guaranteed?

Absolutely. All voice traffic and transcripts are encrypted TLS 1.3 in transit and AES-256 at rest, stored in U.S. data centers only, and covered by a signed Data Processing Agreement.

5. How quickly can we launch a law-firm answering service?

Most firms go live in 72 hours:
- Day 1: Discovery call & call-flow design
- Day 2: Voice training & integration
- Day 3: Soft launch & continuous tuning

6. What happens if the AI can’t answer a caller’s question?

If confidence dips below 95 %, Adaptify instantly warm-transfers the call (with full transcript) to your designated partner or paralegal—no client repeats.

7. Does the AI support Spanish-speaking clients?

Yes—English ⇄ Spanish switching is built in. You can also add French, Mandarin, or Arabic at setup at no extra cost to serve diverse client bases.

8. How long are call recordings and transcripts retained?

Default retention is 30 days (encrypted). You can shorten or extend this period in your settings to meet firm-specific policies or jurisdictional requirements.

Launch Your AI Law-Firm Receptionist in 72 Hours

Stop losing high-value leads to voicemail. Book a 5-minute demo and see how Adaptify’s AI receptionist captures, screens, and schedules every caller—24/7, fully privileged, for just 25 ¢ per handled minute.

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