For water damage restoration companies

Be the first to answer the flood call.

A burst pipe or a sewage backup doesn’t wait for business hours. The caller is panicking and hires whoever answers first. Your agent picks up, stays calm and takes the details. Fully built and managed for you.

  • Emergencies escalatedTo your on-call crew, right away

  • Jobs capturedOr a callback scheduled

  • Live in 6 daysAfter one short call

  • Keep your numberOr get a new one

Rated 4.9/5 by our customers
Free consultation, no commitment

Request your restoration agent.

Tell us about your business. We reply within one business day to plan your agent.

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51%of calls to restoration businesses reach a person
58%of unanswered callers leave no voicemail
21%of unanswered callers call another business right away

Sources: Invoca, 2026; CallRail consumer survey, 2025.

Demo

See how it works.

Hear our AI agent answer an after-hours call and book the job.

Want an agent like this for your business?

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Why it matters

The first restoration company to answer gets the job.

Most after-hours callers won’t leave a voicemail. Your AI agent picks up every call instead.

Without Adaptify

Voicemail
  1. A pipe bursts and the homeowner calls you
  2. It goes to voicemail
  3. They call the next company on the list
  • No message left
  • No callback
  • No booking

With Adaptify

Answered
  1. A pipe bursts and the homeowner calls you
  2. Your agent answers right away and asks what happened
  3. Your on-call crew has the address and the details
  • Answered
  • Details captured
  • Crew alerted
What it handles

What calls does a water damage answering service handle?

It answers burst pipe, flood and sewage backup calls, and takes insurance details. You set what counts as urgent.

Burst pipes and floods

Alerts your on-call crew with the address and what happened.

Sewage backups

Flags them as urgent and takes the details your crew needs.

Leaks and appliance damage

Takes calls about water heaters, washing machines and ceiling leaks.

Insurance questions

Takes the caller’s insurer and claim details and answers the questions you approve. It doesn’t give coverage advice.

Service area and availability

Answers where you work and what you handle, the same way every time.

Every call logged

Listen to the recording or read the transcript in your dashboard.

Example call

A pipe bursts at midnight. Your crew has the details.

You decide what counts as urgent. For example: a burst pipe or active flooding, a sewage backup, or water coming through a ceiling. The agent collects what your crew needs and passes it on.

  • Name, address and callback number
  • What’s wrong and how urgent it is
  • Sent to the on-call contact you choose
HomeownerIncoming call · 11:40 PM
Urgent

CallerA pipe burst in our basement and there’s water everywhere. Can someone come now?

Your AI agentI’m sorry, that sounds stressful. I’m alerting our on-call crew now. Is the water still running, and what’s your address?

Sent to your on-call crew

How it works

Live in 6 days. Fully done for you.

You tell us about your business on one short call. We build, test and launch your agent.

  1. 1

    Day 1 · Your part, 30 minutes

    Onboarding call

    Tell us your hours, services, common questions and what counts as urgent.

  2. 2

    Days 2–5 · Our part

    We build and test

    We write what it says, pick the right voice, set the rules and test it on real-life calls.

  3. Day 6 · Live

    You go live

    We connect the agent to your phone line with you. From that night on, every call gets answered.

Pricing

Simple pricing.

A one-time setup, then a monthly plan that keeps your agent running and improving. Call minutes as you use them.

Start here

One-time setup

Done-for-you setup

$600one-time

We build, test and launch your agent. Nothing for you to set up.

  • 120 call minutes free to get started
  • Custom agent built for your business
  • Script, voice and call rules done for you
  • We connect it to your phone line with you
  • Your dashboard with all your call logs, transcripts and recordings
  • First month of agent tuning and maintenance free after launch
  • Live in 6 days

Monthly

Agent Maintenance

$400/ month

We keep your agent sharp, safe and up to date. Your first month is free.

  • Support whenever you need it
  • Agent updates whenever you need them
  • New rules for what your agent should and shouldn’t say
  • Upgrades to the latest, smartest AI
  • Regular tweaks so it books more callers
  • Cancel anytime
$0.25 per call minute

You only pay for the minutes your agent is on calls, after your 120 free minutes. Top up anytime from your dashboard.

Approve it or pay nothing

Nothing goes live until you approve it. If you’re not happy with your agent before launch, you get your full $600 back.

All prices in USD. No long-term contract.

FAQ

Frequently asked questions.

Have another question? Email info@adaptify.tech or contact us.

Can it handle a panicked caller?

It speaks calmly and asks one question at a time. It collects the address, what happened and whether water is still running.

Can it answer insurance questions?

It takes the caller’s insurance company and claim details, and answers what you approve. It doesn’t give coverage advice.

What counts as urgent?

You decide. Most owners pick burst pipes, active flooding and sewage backups.

What happens after a big storm?

It answers every call at the same time, so a rush of calls never goes to voicemail.

Does it send the job to my crew?

It alerts the on-call contact you choose, with the address and what’s wrong.

Can I keep my business number?

Yes. Keep the number you have today and we set it up so after-hours calls go to your agent, or we give you a new number.

How much does it cost?

$600 one-time for setup, which includes 120 free call minutes. Agent Maintenance is $400 per month. Extra minutes are $0.25 each. No long-term contract.

Be the restoration company that answers at midnight.

Your custom AI phone agent, built for your restoration business and live in 6 days.

Approve it or pay nothing. Full refund if you’re not happy before launch.

Free consultation, no commitment

Request your restoration agent.

Tell us about your business. We reply within one business day to plan your agent.

Enter your name.

Enter your business name.

Choose your industry.

Enter a valid email address.

Enter a valid phone number.

Request received.

We’ll email you within one business day to plan your agent.